Payment

Following successful online payment a confirmation email will be sent to the customer email address provided. Goods will only be despatched upon confirmation of receipt of payment.

Delivery Time

We aim to deliver your order in 5-10 working days standard delivery, but in the event of an item being out of stock please allow up to 28 days for delivery.

Returns

All Unico products are quality control checked before leaving the factory but in the eventually of any item being anything less than perfect the item will be replaced. Underwear may not be returned except in the case of manufacturers defects. In this case we will replace damaged or irregular items as soon as possible.

AsdruMark will extend a credit for returned merchandise towards another purchase for items accepted for return. In the case of manufacturers defects the customer can request a refund or exchange for other items. Returned items must be unworn and unwashed, with all labels intact and returned within two weeks of receipt of merchandise. AsdruMark will not be responsible for any costs of returning damaged items to AsdruMark.

Send all returns to:

AsdruMark
Unit 8
Viglen House
Alperton Lane
London
HA0 1HD

Claims

Errors in orders should be identified to AsdruMark within 10 working days of receipt of goods. Claims made after 10 working days may not be honoured.

Any personal information collected by AsdruMark from its customers will be treated with the strictest confidence and will be used by AsdruMark employees only to inform customers of forth-coming Asdrumark products and promotions.

Under no circumstances will customer information be passed or sold to third-party persons or organisations to be used for marketing purposes.